Returns & Exchanges

At Filson, we stand by the quality of our goods and offer a straightforward return process for items in original condition within 30 days of purchase. We are committed to ensuring your gear meets the demands of the field and your expectations for durability.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Prepaid Label

  Select your reason for return and generate a prepaid UPS shipping label, which will be sent to your email or available for immediate download.

• 3.
  Pack the Gear

  Securely pack your items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside the box.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location; once received at our warehouse, please allow 5-7 business days for your refund to be processed.